Velvet Ridge Fragancia Privacy Policy
Effective Date: January 1, 2026 · Last Updated: May 2026
Velvet Ridge Fragancia (“Velvet Ridge”, “we”, “us”, “our”) is operated by Khan Associates Inc, a Tennessee corporation with its headquarters in Memphis, TN and US fulfillment from Memphis, TN. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to velvetridgefragancia.com and all interactions where we act as the data controller.
Information We Collect
When you place an order we collect your name, billing and shipping addresses, email address, telephone number, the products you purchase, and payment authorization details processed by our PCI-compliant payment processor (we do not store full card numbers on our servers). When you create an account we additionally store a hashed password and your purchase history. When you contact our support team we keep a record of the conversation so we can resolve your question and improve our service. When you browse our website we automatically collect technical data including IP address, browser type, device identifiers, pages visited, and referring URL via cookies and similar technologies.
How We Use Your Information
We use the information you provide to process your order, ship products from our Memphis fulfillment center, send transactional emails (order confirmation, shipping tracking, delivery confirmation, refund confirmation), respond to support inquiries, prevent fraud and abuse, and comply with US tax, customs, and consumer protection law. With your consent, we use your email address to send periodic marketing emails about new fragrances and promotions; you can unsubscribe with one click from any email or by emailing support@velvetridgefragancia.com. We use technical browsing data to operate, secure, and improve the website, measure conversion performance, and run advertising campaigns on platforms including Google Ads, Meta Ads, and TikTok Ads. We never sell your personal information to third parties.
Cookies, Pixels, and Tracking
We use first-party cookies to keep you signed in, remember your cart, and remember your preferences. We use third-party analytics (Google Analytics 4) and advertising pixels (Google Ads, Meta, TikTok) to measure marketing performance and serve relevant ads. You can disable non-essential cookies through your browser settings or our cookie banner.
Data Sharing
We share your information only with: (a) payment processors to charge your order, (b) shipping carriers (UPS, USPS, FedEx) to deliver your package, (c) cloud hosting and email service providers under data processing agreements, (d) tax authorities and law enforcement when legally required, (e) advertising platforms (Google, Meta, TikTok) using hashed identifiers for conversion measurement and audience matching. All third parties are contractually bound to protect your data and use it only for the agreed purpose.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing privacy@velvetridgefragancia.com or support@velvetridgefragancia.com. California residents have additional rights under the CCPA, including the right to opt out of the “sale” of personal information (we do not sell personal information). EU/UK residents have additional rights under GDPR and UK GDPR. We respond to verifiable requests within 30 days.
Data Security & Retention
We protect your data using TLS encryption in transit, encrypted-at-rest databases, role-based access controls, and regular security audits. We retain order records for seven years to comply with US tax law, and account information for the lifetime of your account plus 30 days after closure.
Children
Our store is intended for adults aged 18 and older. We do not knowingly collect data from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Updates
We may update this Policy from time to time. Material changes will be announced on this page and (for registered customers) by email. The “Last Updated” date above will always reflect the most recent revision.
Contact
Velvet Ridge Fragancia by Khan Associates Inc
Memphis, Tennessee, United States
Fulfillment & Shipping Center:
2725 S Mendenhall Rd, Ste K, Memphis, TN 38115
support@velvetridgefragancia.com
+1 (901) 921-3666